Shipping & Delivery
Pre-Order Status
The Luxury Boat Dog Bed is currently available on pre-order. Every bed is handmade to order, which means production begins only once your order is placed — we don't keep finished beds sitting in a warehouse. This lets us keep quality high and avoid mass-produced shortcuts.
Production & Transit Times
- Production: approximately 2 weeks per order, as each bed is cut, sewn, and finished by hand.
- Transit: once your bed ships, you'll receive a confirmation email with a tracking number. Delivery times vary by destination but typically follow standard international shipping timelines.
We know pre-order timelines require patience, and we set these expectations upfront so there are no surprises. If a specific order is running outside the estimated window, we will proactively update you by email.
Worldwide Shipping
We ship internationally. Shipping costs and estimated transit times are calculated at checkout based on your delivery address.
90-Day Money-Back Guarantee
Every order is backed by our 90-Day Money-Back Guarantee. If you're not satisfied with your Luxury Boat Dog Bed, you can request a refund within 90 days of delivery. See our Returns & 90-Day Guarantee page for full details.
Questions
If you have any questions about your order or shipping timeline, email us anytime at info.dockpaws@gmail.com.